Challenge 1: 

Streamlining Resources for Caregivers During Patient Transition

 

CHAMPION HOSPITAL

Southlake Regional Health Centre

 

 

OVERVIEW

Caregivers are a vital part of the healthcare team and their roles in a patient’s journey should be valued and respected. They need to be included in the treatment team and have an active role in planning, executing and overseeing the best care for patients. Further, caregivers often require substantial information about the resources and supports available for their role as caregivers.

THE ASK

Southlake is looking for an innovative solution that allows caregivers to be included in the healthcare team and that facilitates the flow of information from the different resources available to the them, with the ultimate goal of ensuring better delivery of care.

CONSIDERATIONS

Solutions should:

  • Assist in determining what each caregiver needs for his patients, including: respite, education, stress relief, financial assistance, medication management, legal issues, or other

  • Match each caregiver's unique needs to available services

  • Assist in creating a plan for the caregiver that can change over time depending on the needs of the patient they are taking care of or changes in their own health

  • Help identify education and training needs for caregivers, such as bathing, feeding, personal hygiene, self-management, stress relief, etc.

  • Take into account cultural uniqueness

  • Help caregivers with patient self-management (i.e. letting the patient do as much as they can for themselves)

  • Provide a mechanism for regular monitoring of caregiver well being

  • Engage caregivers with the healthcare team in a proactive and integrated manner

  • Increase the ability of caregivers to have their specific needs addressed

  • Increase the ability of the healthcare team to identify caregivers struggling to maintain their role

 

CONSTRAINTS

  • Cost: The final solution’s total cost of ownership should be cost neutral (revenue equal to any costs incurred) or cost negative (produce savings)

  • Implementation: The final solution should be compliant with privacy requirements, compatible with the hospital health information systems, and should not generate any undue financial or resource workloads

  • Workflow: The final solution should allow for the normal and natural workflows of the hospital to be reflected and not require the workflows to fit a certain technology

  • Interoperability: If the final solution is designed for interface with Southlake’s existing technology, the design with the easiest and most intuitive interoperability will be prioritized


Challenge 2: 

Improving Hospital Hand Hygiene

 

CHAMPION HOSPITAL

St Michael’s Hospital

 

OVERVIEW

There are 1.4 million estimated cases of healthcare-associated infections (HAI) at any given time, according to the World Health Association. While hand hygiene is not the only measure to help prevent HAI, practicing proper hand hygiene can drastically improve patient safety. Solutions for this problem exist, but currently face challenges with respect to cost and implementation. St Michael’s Hospital recognizes that hand hygiene measurement is the first step to hand hygiene improvement.

THE ASK

St. Michael’s is looking for an innovative solution to help track and measure hand hygiene practices in the hospital, with the ultimate goal of improving hand hygiene compliance.

CONSIDERATIONS

Solutions should:

  • Offer flexibility for different healthcare settings

  • Are user-friendly and straightforward so they could be used by a wide range of individuals

  • Create a beginning-to-end workflow for the data to flow from the point of observation to analysis, rather than just data recording

  • Keep track of hand hygiene audits (e.g. when audits should be occurring, how many audits are left for the month/quarter/year, etc.)

  • Offer the ability to export data to excel or a similar database to allow more complex or idiosyncratic analysis

  • Be able to integrate with other hospital information systems

CONSTRAINTS

  • Cost: The final solution’s total cost of ownership should be cost neutral (revenue equal to any costs incurred) or cost negative (produce savings)

  • Implementation: The final solution should be compliant with privacy requirements, compatible with the hospital health information systems, and should not generate any undue financial or resource workloads

  • Workflow: The final solution should allow for the normal and natural workflows of the hospital to be reflected and not require the workflows to fit a certain technology

  • Interoperability: If the final solution is designed for interface with St. Michael's existing technology, the design with the easiest and most intuitive interoperability will be prioritized


Challenge 3: 

Managing Patient Anxiety During Transition and Discharge

 

CHAMPION HOSPITAL

Trillium Health Partners

OVERVIEW

Transition between care units and institutions is an inevitable part of a patient's healthcare journey. These transitions occur when care is “handed off” from one team to another. Often, these teams work in different organizations, such as hospitals, community agencies and/or long-term care facilities. These transitions, particularly for patients and families with complex health programs, produce high levels of anxiety, because new care providers are often unfamiliar with the patient’s needs, preferences and health trajectories. Transitions are associated with disruption in personal continuity and patients are worried that they will “fall through the cracks”.

THE ASK

Trillium is looking for a product that consists of well-designed patient and family supports that can lessen a patient’s anxiety of being cared for in a different physical environment, by providers they don’t already know, and who are unfamiliar with their care needs and preferences.

CONSIDERATIONS

Solutions should:

  • Be user-friendly and straightforward so they could be used by a wide range of individuals

  • Be able to integrate with other hospital information systems

  • Assist in determining what each patient needs, including: respite, education, stress relief, financial assistance, medication management, legal issues, or other

  • Match each patient's unique needs to available services

  • Assist in creating a plan for the patient that can change over time depending on the needs of the patient they are taking care of or changes in their own health

  • Take into account cultural uniqueness

  • Help patients with their own self-management (i.e. letting the patient do as much as they can for themselves)

  • Provide a mechanism for regular monitoring of patient well being

CONSTRAINTS

  • Cost: The final solution’s total cost of ownership should be cost neutral (revenue equal to any costs incurred) or cost negative (produce savings)

  • Implementation: The final solution should be compliant with privacy requirements, compatible with the hospital health information systems, and should not generate any undue financial or resource workloads

  • Workflow: The final solution should allow for the normal and natural workflows of the hospital to be reflected and not require the workflows to fit a certain technology

  • Interoperability: If the final solution is designed for interface with Trillium's existing technology, the design with the easiest and most intuitive interoperability will be prioritized

 


OVERVIEW

Due to a  lack of continuous information flow about patient well-being and signs of distress from patients and caregivers across the continuum of care, patients are disadvantaged in their care by the system including staying longer in the hospital to facilitate the flow of information. Before going to a hospital or after being discharged, patients require better solutions and technologies that facilitate access to information to monitor their health in the community and at home.

THE ASK

We’re looking for technological solutions that can introduce relevant solutions that relate to patient health pre- or post-acute care. The solution will allow patients and caregivers to share patient data between themselves and the healthcare partners in the community and the hospital.

CONSIDERATIONS

Solutions should:

  • Enable information sharing between patients, caregivers, community caregivers and hospitals.

  • Take into account hospital and patient privacy considerations.

  • Allow basic and advanced metrics, such as easily obtained physiological, mobility, and psychological  metrics that are relevant to each patient.

  • Allow for either generic or condition-specific solutions and can focus on procedural or technical solutions,.

  • Focused on affordable solutions accessible by patients and families and easily interpreted by clinicians.

  • Adopt should be able to be easily spread without technological restriction.

CONSTRAINTS

  • Cost: The final solution’s total cost of ownership should be cost neutral (revenue equal to any costs incurred) or cost negative (produce savings)

  • Implementation: The final solution should be compliant with privacy requirements, compatible with the hospital health information systems, and should not generate any undue financial or resource workloads

  • Workflow: The final solution should allow for the normal and natural workflows of the hospital to be reflected and not require the workflows to fit a certain technology

  • Interoperability: If the final solution is designed for interface with existing technology, the design with the easiest and most intuitive interoperability will be prioritized

Challenge 4: 

Facilitating the Monitoring & Delivery of Care in the Community Through Technology

 

CHAMPION HOSPITAL

William Osler Health System